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This store has earned the following certifications.
Moisture Retention and Even Distribution Our Heavy Weight Tight-Fitting Lid creates a rain-forest effect, evenly returning juices back onto your food. The lid’s moisture spikes ensure that your dishes stay moist and flavorful from start to finish.
Oven Safe Our lids are oven safe up to 500°F/260°C, while the entire pot is oven safe up to 900°F/482°C without the lid. Perfect for those occasions when you need to transition from the stovetop to the oven without losing a drop of flavor.
Versatile Cooking Our Smooth Enamel Bottom works on all stovetops, including gas, electric, glass ceramic, induction, and halogen. Get that perfect sear, gentle simmer, and even cooking every time.
Unique Browning The Interior Matte Texture results in exceptional browning. This texture ensures that your food achieves that perfect, caramelized crust, enhancing both flavor and appearance.
Convenience Dishwasher safe, but hand washing is recommended for best care. Enjoy the convenience of easy cleanup without losing the quality of your cookware.
Craftsmanship All our enameled cast iron pieces are handcrafted and fired upside-down in a kiln. Each piece undergoes multiple coats and is rotated during the enameling process, which may result in minor color variations. These variations are a testament to the skilled craftsmanship and dedication to quality.
Self-Basting Spikes The Tight Fitting Flat Lid features self-basting spikes that ensure continuous, even distribution of juices throughout cooking. Moisture is retained, making your food incredibly moist and full of flavor.
Non-Stick Surface The Interior Black Matte Enamel Finish creates a natural non-stick surface that is resistant to scratches and chips. It never discolors or rusts and requires no seasoning. Enjoy smooth, effortless cooking every time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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